about Unity

We're here to help

Unity Insurance Services

A specialist insurance broker that makes a difference…

How we can help

As an experienced insurance broker, we help charities, youth groups, community groups and businesses by arranging suitable insurance protection. We provide advice and access a wide range of insurance providers to help find solutions for all types of risks and insurance needs, including the most difficult of risks.

With the right protection in place, you can concentrate on making a difference in your communities and focus on your organisation’s aims.

Our customers

We offer specialist insurance services to the Scouts, Girlguiding, the Boys’ Brigade, charities, Community Interest Community (CIC), community groups, not-for-profit organisations and businesses ; all with an experienced and empathetic approach to our customers.

If you're a charity trustee, treasurer, member of the exec committee, Group Scout Leader or run a voluntary group, CIC or business, we’d like to help your organisation get the protection it needs.

 

What our customers think of us

  • 87.5% were very satisfied or satisfied with the service from us.

(based on 88 replies to our survey from December 2020 to February 2021).

'Unity act in our best interests. If I have had a query, staff have been knowledgeable and helpful. Confidence in the company and its staff to deliver a fantastic service.´

1st Lydiate (St Thomas) Scout Group

Our Approach and Service

We know that you need insurance policies you can trust. That’s why we work hard to find simple solutions to complex needs. We can help you with everything from protecting your people, through to protecting the buildings, vehicles and data they use.

Finding the right insurance cover

Finding the right insurance for your charity or group is especially daunting because you must weigh up all the risks, costs and benefits involved. Fortunately, as specialist insurance brokers, we can help find you the best deal and ensure that all eventualities are covered.

As your broker, we act as your agent, presenting the risks to the insurer and negotiating the terms of the policy to ensure you get the best deal. 
 
We work closely with insurance companies who genuinely understand and share our values and ethos.  But remember, we’re in your corner as we work with, not for, insurers so can freely advise you on the philosophy and financial strength of each company.

Specialist cover fully explained, so no surprises

Charities and other organisations often need bespoke insurance that might only be available through a broker. Comparison sites or direct enquiries are not the best way to identify essentials that are often excluded, such as income protection or public liability that covers historical claims. As a specialist broker we can procure policies exclusively for certain types of charities and organisations, enabling you to find the best match for your specific needs.

We’ll talk you through the small print. We’ll clarify if your policy comes with optional extras or exclusions, and spell out any specific conditions or warranties so you understand exactly what is being offered. With our experience, we know what to look for among the finer points of the contract, so you don’t get any nasty surprises should you have to make a claim.

We understand your needs, making insurance easy so you can focus on making a difference to the lives of others.

More than insurance

Managing your risks is not just about insurance. It’s also about protecting its people, property and other assets. With our knowledge and expertise, we can help you identify, alleviate, and possibly even eliminate some risks. Check out our blog posts for tips on reducing risks you might face.
 

Who we are

We’re an independent insurance broker and a wholly owned subsidiary of The Scout Association.

Unity Insurance Services is a trading name of Scout Insurance Limited, and is authorised and regulated by the Financial Conduct Authority (FCA). Our Firm Reference Number is 312976. You can check these details online using the Financial Services Register .
 
We are also a member of the British Insurance Brokers’ Association.(BIBA)

As a Broker Network member and Lloyd’s cover holder, we’ve greater access to the market and access to exclusive products and cover.

Our People

We believe support, empathy and the human touch are paramount. As a client, you will receive the direct support of a dedicated team of account handlers, backed by a team of specialists in areas such as property, complex liabilities, risk management and claims handling.

Our team of insurance professions are regularly assessed, and all have to pass industry competency requirements .  To keep their knowledge and skill up to date, our staff all exceed the industry CPD training requirementst each year.

Our Heritage

Being part of a charity, our knowledge of your sector sets us apart from other insurance brokers.

We're a social enterprise owned by the Scouts, a charity in its own right, and like them we understand the importance of making a difference to the lives of others. We share the same values of integrity, respect, care, belief and cooperation.

For over 80 years we’ve provided bespoke policies and protection to the Scouts as well as to Girlguiding,and many other charities in the UK. Our knowledge has been built up over decades of service to your sector, and we continue to keep abreast of developing risks and how we can assist you in managing them.

We’ve learnt a lot over our 80 year history and we believe there’s no such thing as a silly question. How do you insure a camel anyway?  Yes, we’ve insured a camel as part of a Scout overseas adventure.

Our Corporate Social Responsibility 

All profits donated to charity - We don’t just arrange insurance for the sector, we support it too. As a social enterprise, we also gift aid 100% of our profits back to charity benefitting the lives of young people across the UK.