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We know only too well that claims can arise unexpectedly from many sources and can seriously disrupt your activities.You’ll want your claim dealt with quickly and we’re committed to providing advice and guidance to help you through the process.
The claims process will differ, depending on the policy you’ve bought. Many of our insurers provide direct claims handling services and details on how to make a claim and access these services can be found in your policy documentation.
"Even during the pandemic a quick and helpful service by knowledgeable staff."
3rd/5th Lancing Sea Scout Group
If you need to make a claim on your Scout or Girlguiding Property and Equipment or Event Cancellation and Abandonment insurance policy,
talk to our claims expert, Lucy,
"It was a very traumatic time for the Unit and all the staff have been so kind to me and sorted me out very promptly."
8th Horsham Brownies
If your trip has been cancelled because of Covid-19 issues, please read our blog post about your rights and how to get refunded.
"Prompt, swiftly resolved and a very supportive team at Unity."