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We know only too well that claims can arise unexpectedly from many sources and can seriously disrupt your activities.You’ll want your claim dealt with quickly and we’re committed to providing advice and guidance to help you through the process.
The claims process will differ, depending on the policy you’ve bought. Many of our insurers provide direct claims handling services and details on how to make a claim and access these services can be found in your policy documentation.
If your trip has been cancelled because of Covid-19 issues, please read our blog post about your rights and how to get refunded.
'It was an absolute pleasure working with you. It is rare to find a broker so thoroughly involved in a claim but also help things run smoothly between all parties concerned. You made what was a horribly complex and sensitive claim much easier to settle.'
Major Loss Cosultant, Aviva