Insurance Claims 0345 040 7702 [email protected] Get in touch Make a claim At Unity Insurance, our commitment to exceptional service extends to our dedicated claims department. We understand that navigating insurance claims can be stressful and time consuming and we offer full support to help you in any way we can. The claims process will differ, depending on the policy you’ve bought. Many of our insurers provide direct claims handling services and details on how to make a claim can be found in your policy documentation. Whether we're handling claims in-house with direct authority from the insurer or guiding you through the process with your insurance provider, our goal remains to assist you in the best way possible. With Unity, you can trust that your claims are in capable hands. Should you have any queries or require further assistance, please don't hesitate to reach out to us at [email protected]. We're always here to help. Call Unity: 0345 040 7702 Email the Claims Team: [email protected] "Prompt, swiftly resolved and a very supportive team at Unity." 7th Worcester Scout Group Who to contact, if you need to make a claim? In the first instance contact Unity. We are here for you. 0345 040 7702 option 3 (office hours 9am to 5 pm weekdays) Online via the Client Portal (24 hours / 7 days a week) [email protected] UK & Overseas Travel claims If you have a Scouts or Guides travel policy please contact: Sentry Solutions, New Century House, 17-21 New Century Road, Laindon, Essex, SS15 6AG 0208 667 2467 Scout Insurance Services Travel - Scheme Code: A44838 www.sentrysolutions.co.uk/sistr For emergency travel medical assistance please contact Crisis 24: [email protected] 24 hour medical assistance - 0207 902 7131 Scout Personal Accident claims If you would like to make a claim under the Scout Personal Accident policy, log the incident online with the Scouts then contact: Sentry Solutions, New Century House, 17-21 New Century Road, Laindon, Essex, SS15 6AG 0208 667 2467 Scout Insurance Services Travel - Scheme Code: A44838 www.sentrysolutions.co.uk/sispa Scout Marine Insurance claims If you would like to make a claim under the Scout Marine Insurance policy, please notify Unity Insurance Services and also submit details to Insurers, Navigators & General via the following link: https://www.geounderwriting.com/navigators-and-general/claims-form "It was a very traumatic time for the Unit and all the staff have been so kind to me and sorted me out very promptly." 8th Horsham Brownies Scout Insurance Charity Insurance Girlguiding Insurance Business Insurance