Insurance Claims 0345 040 7701 hello@unityins.co.uk Get in touch Make a claim We know only too well that claims can arise unexpectedly from many sources and can seriously disrupt your activities. You’ll want your claim dealt with quickly and we’re committed to providing advice and guidance to help you through the process. The claims process will differ, depending on the policy you’ve bought. Many of our insurers provide direct claims handling services and details on how to make a claim and access these services can be found in your policy documentation. Trustpilot If you need to make a claim on your: Scout or Girlguiding Property and Equipment Scout or Girlguiding Event Cancellation and Abandonment Scout or Girlguiding Travel policy Scout Marine insurance policy Call us: 03450407701 Email the Claims Team: hello@unityins.co.uk "Prompt, swiftly resolved and a very supportive team at Unity." 7th Worcester Who to contact, if you need to make a claim. If you need to report a claim you should refer to your policy document, which will have details on how to make a claim. But for ease of reference, we’ve included the main ones below. For Scout Groups and Girlguiding Units Property and Equipment or Marine policy If you're insured under the Scout or Girlguiding Property and Equipment policy or Scout Marine policy, please telephone us. 0345 040 7701 (during office hours 9am to 5 pm weekdays) Online via the Client Portal (24 hours / 7 days a week) Travel policy policy If you're insured under the Scout or Girlguiding Travel policy, please contact Collinsons: 0208 865 3059 Unity: 0345 040 7701 (during office hours 9am to 5 pm weekdays) Scout Personal Accident policy If you would like to make a claim on under the Scout Personal Accident policy, first you'll need to log the incident online with the Scouts, Then you'll need to complete an Incident Report Form, which you can obtain from Gilwell using the link below, Click here for a Scout Incident Report Form and return it to Unity. Minibus For minibus claims, please contact your insurer either: QBE - QBE Helpline - 0800 389 1708 ERS - Claims – 03301 235992 Motor For other motor claims, (including karts and quad bikes), please contact ERS: 0330 123 5991. For ERS windscreen helpline: 0345 602 3378 Other policies For other policies outside our Scout and Girlguiding schemes, please contact your claims contact at your insurer: Ansvar – 0345 606 0431 out of hours and legal expenses 0117 934 0437 Hiscox – 0800 840 2269 QBE through AQmen (Case) – 0800 085 3212 Canopius through AQmen (Case) – 0344 856 2425 Aviva through AQmen (Case) – 0800 015 1498 If you're a charity or not-for-profit organisation Please contact your claims contact at your insurer: Ansvar – 0345 606 0431 out of hours and legal expenses 0117 934 0437 Hiscox – 0800 840 2269 QBE through AQmen (Case) – 0800 085 3212 Canopius through AQmen (Case) – 0344 856 2425 Markel – 0345 355 2227 Zurich – 0800 302 9055 ERS - 03301 235992 For minibus claims, please contact your insurer: QBE - 0800 389 1708 Accident Health Facilities – 01992708708 Voyagers: 24 Hour Medical Emergency + 44 (0) 1992 454 276 (ONE Assist Ltd) All other claims +44 (0) 1992 708 729 "It was a very traumatic time for the Unit and all the staff have been so kind to me and sorted me out very promptly." 8th Horsham Brownies Scout Insurance Charity Insurance Girlguiding Insurance Business Insurance
