how to make an insurance claim

Insurance Claims

Make a claim

We know only too well that claims can arise unexpectedly from many sources and can seriously disrupt your activities.You’ll want your claim dealt with quickly and we’re committed to providing advice and guidance to help you through the process.

The claims process will differ, depending on the policy you’ve bought. Many of our insurers provide direct claims handling services and details on how to make a claim and access these services can be found in your policy documentation.


"Even during the pandemic a quick and helpful service by knowledgeable staff."

3rd/5th Lancing Sea Scout Group

How to make a claim

If you need to make a claim on your Scout or Girlguiding Property and Equipment or Event Cancellation and Abandonment insurance policy,

talk to our claims expert, Lucy,

Call me:

0345 040 7701

"It was a very traumatic time for the Unit and all the staff have been so kind to me and sorted me out very promptly."

8th Horsham Brownies

"Prompt, swiftly resolved and a very supportive team at Unity."

7th Worcester