Website Accessibility


Accessibility - Our commitment

Unity Insurance Services is dedicated to making our site as accessible as possible.

We’re always reviewing our accessibility provision and are committed to investing in updating our facilities and providing the best customer service.

If you’d like to discuss our provision for disabled guests in person, please contact us on 0345 040 7702 or

Keyboard navigation

You can use the keyboard to navigate through the site:

  • The arrow keys on the keyboard will scroll up, down, left and right.
  • The space bar, if pressed, can make the web page jump from top to bottom.
  • The tab button can help navigate to different links on the page. When you arrive on the required link, press the return button.

Text size

Our site has been built so that the user can change the size of the text if required.

  • To increase the text size, hold down CTRL and press + to the required size.
  • To decrease the text size, hold down CTRL and press - to the required size.
  • Mac users hold down the CTRL/Apple key and press + or - to adjust your text size.
  • If you use an older browser like Internet Explorer 6, go to File, Text Size, and select the size you need.

Magnifying the screen

If you use Windows XP you can magnify the size of the screen. Press the Start menu on the Taskbar, then click on All Programs, then Accessories, then Accessibility. Once opened, click on Magnifier and the top of the screen will appear much bigger.


You can adjust the colour in your browser. See the BBC's advice for all browser types.

PDF Documents

To open PDF documents you will need Adobe Reader, which can be downloaded from the Adobe website. Please contact the web team if you still have trouble opening any of our PDF documents.

Useful Links


The British Computer Association of the Blind

The Royal National Institute of the Blind

Microsoft accessibility website

BBC's My Web My Way

Web Content Accessibility