0345 040 7702
Our office will be closed from 5 pm on Thursday 23 December.
We reopen at 9 am on Tuesday 4 January 2022.
During this period, if you need to report a claim you should refer to your policy document, which will have details on how to make a claim. But for ease of reference, we’ve included the main ones below.
Property and Equipment or Marine policy
If you are insured under the Scout or Girlguiding Property and Equipment policy or Scout Marine policy, please telephone
Travel policy or Scout Personal Accident policy
If you are insured under the Scout or Girlguiding Travel policy or Scout Personal Accident policy, please contact
For minibus claims, please contact your insurer either:
For other motor claims, (including karts and quad bikes), please contact
For other policies outside our Scout and Girlguiding schemes, please contact your claims contact at your insurer:
Please contact your claims contact at your insurer:
For minibus claims, please contact your insurer:
Accident Health Facilities – 01992708708
Voyagers: 24 Hour Medical Emergency + 44 (0) 1992 454 276 (ONE Assist Ltd)
All other claims +44 (0) 1992 708 729
Thank you for your support in 2021. We look forward to working with you in 2022.